Bitfinex goes offline leading to concern among users

09 Feb, 2019 | Updated: 09 Feb, 2019
by Richard Allen
Bitfinex goes offline leading to concern among users

About an hour ago, Hong Kong-based cryptocurrency exchange Bitfinex tweeted that the exchange as not accessible “to some users.”

In response to the tweet, users called on Bitfinex to be more transparent, explaining that all users were unable to access the exchange. Shortly afterward, Bitfinex apologized for the statement explaining that in their haste to inform users of the issues, “We were poor in the choice of wording.”The exchange further stated that all funds are safe.

The latest update from Bitfinex states that the issue has been located and will be resolved as quickly as possible. While there are no details yet on what caused the outage, users on Reddit have been posting updates as they become available.

User kain_niak explained that at around 7:45 AM UTC, Cloudflare began showing a “host error” message. Additionally, the official Bitfinex Telegram group is gone. According to the user, they came online briefly after about 75 minutes of downtime before going offline again.

The unexpected downtime has had many users concerned. According to another Redditor, Binance is also having issues which may suggest a DDOS or "Something nefarious."

On the bright side, however, the Bitfinex trading engine is also down which will be good news for anyone that has open short positions. With a bit of luck, the exchange will resume operations shortly.

Update: Bitfinex will open at 10:30 UTC as view-only. Trading will resume at 10:35 AM UTC

According to the official apology, the downtime was attributed to a connectivity issue. Additionally, it's confirmed that all funds were safe during the period of inactivity. The team are currently investigating what led to the issue to ensure that it doesn't happen again.

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Why do you think Bitfinex is down?

(9 votes)

Add a comment

nothing goes wrong. bitfinex team is aware of it already
10 Feb, 2019 - 01:35
yes? good that they react fast
10 Feb, 2019 - 07:19
So everything is fine. Moreover, Bitfinex employees immediately reported the problem to their users and did not hide it. Respect
10 Feb, 2019 - 10:21
it is great that they told true, Bitfinex cares about its users.
11 Feb, 2019 - 08:34
yes. good that bitfinex makes explanations and doesnt keep silent
11 Feb, 2019 - 18:49
lol no concerns here.
bitfinex is alive and strong
11 Feb, 2019 - 17:45
yes it looks so now.
did someone get issues?
15 Feb, 2019 - 10:56
lol i didnt even notice that.
11 Feb, 2019 - 18:12
That's cool. Bitfinex saw the prospect in this project, then why not!
12 Feb, 2019 - 10:08
Every exchange has problems. Bitfinex users quickly restored access and didn't lose money!
12 Feb, 2019 - 10:10
that's all. The main thing is that Bitfinex customers and their accounts are safe.
26 Feb, 2019 - 04:22
I missed this maintenance but everything seems to be ok
12 Feb, 2019 - 10:12
this situation with bitfinex didn't lead me to panic or whatever
12 Feb, 2019 - 11:09
bitfinex did a great job of solving that technical problem in very fast way. at a trader there I really appreciate that
12 Feb, 2019 - 14:28
unfortunately we have to face such errors at any crypto platform, even at bitfinex
10 Apr, 2019 - 21:41
Of course, this is an unpleasant situation both for users and for Bitfinex ... but this sometimes happens with each exchange…
12 Feb, 2019 - 15:14
everyone knows that some problems can happen that's why i don't see any reasons to stop trust bitfinex
12 Feb, 2019 - 18:14
Sure, Bitfinex will take action that will help avoid downtime again.
12 Feb, 2019 - 19:10
Shouldn't have bothered about that.
12 Feb, 2019 - 19:22
I wouldn't pay so much attention to bitfinex offline for some hours coz its okay
13 Feb, 2019 - 08:33
i am sure there is nothing to worry about. seems like there were some kind of connectivity issues, however they have solved very fast
13 Feb, 2019 - 09:11
i am sure that there is nothing wrong with bitfinex. very reliable exchange however such small error occur at each major exchange
08 Mar, 2019 - 15:53
and maybe its not the last downtime in bitfinex. people trade here and should understand that everything can happen
13 Feb, 2019 - 10:08
Yes, sure.
I trade on the different exchanges and bitfinex is one of them.
Each exchange face issues from time to time. We have to understand it.

13 Feb, 2019 - 22:55
i understand that if I would be trading at that time my positions could not be closed but definitely this was some minor connectivity issue and no worries
14 Feb, 2019 - 09:44
very clever decision, man. agree with each your word
15 Feb, 2019 - 12:09
why was I cool and calm? Probably because I 've been using bitfinex not the first year.
14 Feb, 2019 - 16:59
me too. i wasn't scared about that.
15 Feb, 2019 - 16:49
dear haters you can throw a tear because this small outage did not harm the Bitfinex clients and now everything is working fine. your mission failed sorry. Lol
20 Feb, 2019 - 09:16
With every little problem Bitfinex write such articles. but for what purpose I can not understand. Bitfinex decides everything in a flash
24 Feb, 2019 - 09:40
How can I be sure in a platform if so many bots spread fake news about it? Bitfinex is a good company that must deal with all that problems just because it’s much better than its’ rivals?
25 Mar, 2019 - 20:43
fortunately this outage was during very short period of time and at the time when there was not a lot of traders online
03 Apr, 2019 - 14:27
yeah and the time of this outage was very short. the support team of bitfinex has managed to solve this very fast
10 Apr, 2019 - 17:35

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